Terms of service
Your draft covers essential customer obligations, but it is currently structured more like an Order & Fulfillment Policy rather than a complete Terms of Service (ToS).
To protect your business on Shopify and comply with local standards (such as Alberta's Consumer Protection Act), a Terms of Service needs to cover broader legal aspects like site usage, payment processing, intellectual property, limiting your liability, and governing law.
Below are the key changes made, followed by a complete, publication-ready Terms of Service tailored for Acrylic Kidd operating in Edmonton, Alberta, Canada.
Key Adjustments Made
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Integrated Your Customer Responsibility Rules: Embedded your exact points about order accuracy, item selection, and policy acceptance directly into the core purchasing agreement.
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Standardized Alberta Legal Language: Replaced "Edmonton law" with the formal legal phrasing (laws of the Province of Alberta and the federal laws of Canada applicable therein). City bylaws don't govern consumer transactions—provincial consumer protection law does.
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Clarified "Reasonable Delay": Changed the vague timeline for damaged goods to a concrete 7 days upon delivery to prevent claims from being filed weeks after receipt.
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Added Merchant Safeguards: Included standard e-commerce protections covering price changes, site intellectual property, account suspension rights, and limitations of legal liability.
Revised Terms of Service for Acrylic Kidd
Copy and paste the formatted policy below directly into Settings > Policies > Terms of Service in your Shopify admin.
Terms of Service
Last updated: October 8, 2026
Welcome to Acrylic Kidd. This website and online store are operated by Acrylic Kidd ("we," "us," or "our"). Throughout the site, the terms "Services" refer to all features, content, tools, products, and services provided to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site or purchasing something from us, you engage in our Services and agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before accessing or using our website.
1. General Conditions & Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
2. Customer Responsibility & Order Finality
It is the sole responsibility of the customer to:
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Carefully review and verify all order details, quantities, item variants, and shipping information before finalizing a purchase.
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Ensure that all items selected correspond to your needs prior to payment completion.
By completing a purchase, you acknowledge and agree that all sales are final, in accordance with our [Return & Refund Policy]. Once an order is confirmed and paid for, no refunds, exchanges, cancellations, or store credits will be granted for customer selection errors, changes of mind, or pre-orders.
3. Defective, Damaged Products or Shipping Errors
In accordance with applicable consumer protection laws in Alberta and Canada, if a product arrives damaged in transit, possesses a manufacturing defect, or was shipped incorrectly by Acrylic Kidd:
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You must contact us at acrylickidd@gmail.com within 7 calendar days of receiving your delivery.
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You must provide supporting evidence, including your order number, a detailed description, and clear photos or videos showing the issue and the original packaging.
Each situation will be analyzed on a case-by-case basis. Upon verification, Acrylic Kidd will provide an appropriate remedy (such as a replacement or resolution) at our discretion and in accordance with our legal obligations.
4. Products, Pricing & Modifications
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Prices & Availability: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time without liability.
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Display Accuracy: We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your monitor's display of any color will be completely accurate.
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Order Limitations: We reserve the right to limit the sales or quantities of our products to any person, geographic region, or jurisdiction, or to limit orders that appear to be placed by dealers, resellers, or distributors.
5. Accuracy of Billing & Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
6. Intellectual Property
All content on this site—including but not limited to logos, branding, product names, text, graphics, images, and software—is the property of Acrylic Kidd or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Services without express written permission from us.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Acrylic Kidd, its directors, officers, employees, or affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Services or products procured using the Services.
8. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein.
9. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.
10. Contact Information
Questions about the Terms of Service should be sent to us at:
Acrylic Kidd
Location: Edmonton, Alberta, Canada
Email: acrylickidd@gmail.com