Refund policy

Thank you for shopping at Acrylic Kidd. Please review our policy carefully before placing your order.

All Sales Are Final

Once an order has been confirmed and payment has been processed, all sales are final. We do not accept returns, offer exchanges, or issue store credit for:

• Sealed or opened products

• Pre-orders

• Promotional, sale, or liquidation items

• Customer order errors (e.g., selection of incorrect item, quantity, or variant)

• Changes of mind or personal preference

Please double-check your cart contents, shipping address, and order specifications before completing checkout.

Damaged, Defective, or Incorrect Items

We take great care in packaging and fulfilling your orders. However, if your item arrives damaged, defective, or if you received the wrong item, please notify us within 7 days of delivery.

To process a claim:

1. Contact our support team at acrylickidd@gmail.com with your order number.

2. Provide clear photos or video showing the damaged/defective product and the outer shipping packaging.

Upon verification, we will provide a replacement at no extra charge or issue a resolution at our discretion. Claims submitted after 7 days of delivery or without visual proof may not be eligible for review.

Order Cancellations

Orders enter fulfillment shortly after placement and cannot be canceled or modified once confirmed and paid.

Contact Us

For any questions regarding this policy or your order, please reach out to us at acrylickidd@gmail.com